Performance Management in Virtualized Environments

Mon, 06 Feb 2012 15:00:00 EST

Virtualization technologies have changed the ground rules on monitoring and managing your IT services. Most of us in the IT operations world tend to focus on the nuts and bolts of the infrastructure – our key concerns are: How hot are my Linux servers? How many IOPS are happening to the disks? Is Active Directory working? Is DNS working, etc.? On the other hand, end users are focused on the business services that they are accessing. After all, that’s what they see and care about to get their jobs done. So a user complaint always relates to the service – bill payment is not working, my CRM service is slow, my online reservation crashed, etc. Clearly, there is a disconnect between the end users with their focus on the business and the IT operations staff with their IT focus. This disconnect threatens the success of any IT infrastructure transformation initiative to deliver on the user experience and ROI promise. The disconnect is partly caused by the way IT operations teams are organized and managed. A single business service involves multiple infrastructure silos – the firewall tier, the web server tier, the database tier, the server tier, the application tier, and so on. Virtualization is yet another tier added to the mix.

Virtualization 2.0 Is All About Manageability

Mon, 01 Dec 2008 12:45:00 EST

With virtual infrastructures becoming prevalent in production environments and often supporting critical business services, the second phase of virtualization is here. In Virtualization 2.0, it's all about manageability. The shifting emphasis to business service management rather than just virtual machine management means that it is no longer sufficient to simply monitor the uptime or resource usage of virtual machines and servers and believe that the entire IT infrastructure is working well.

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Performance Management in Virtualized Environments

Virtualization 2.0 Is All About Manageability